A current firmware pushed to QNAP community connected storage (NAS) units left quite a lot of homeowners unable to entry their storage programs. The corporate has pulled again the firmware and issued a set model, however the firm’s response has left some customers feeling much less assured within the packing containers into which they put all their digital stuff.
As seen on a QNAP neighborhood thread, and as introduced by QNAP itself, the QNAP working system, QTS, obtained replace 5.2.2.2950, construct 20241114, sooner or later round November 19. After QNAP “obtained feedbacks from some customers reporting points with gadget performance after set up,” the agency says it withdrew it, “performed a complete investigation,” and re-released a set model “inside 24 hours.”
The neighborhood thread sees many extra customers of various programs having issues than the shortlist (“restricted fashions of TS-x53D sequence and TS-x51 sequence”) launched by QNAP. Points reported included homeowners being rejected as a certified consumer, units reporting points with booting, and claims of Python not being put in to run some apps and companies.
QNAP says affected customers can both downgrade their units (presumably to then improve as soon as extra to the fastened replace) or contact help for assist. Response from QNAP help, as informed by customers on boards and social media, has not measured as much as the character of shedding entry to a complete backup system.
