Barclays outage affecting funds and on-line banking

Barclays financial institution has confirmed it’s experiencing IT issues which it says is affecting its app, on-line banking and funds out and in of accounts.

The financial institution says additionally it is unable to supply assist by way of phone or its “Message us” service.

It says playing cards and money machines can be utilized as regular – although some clients have mentioned this isn’t their expertise.

Barclays has not defined the reason for the outage, or how many individuals are affected.

It has apologised for the issues – that are occurring on what’s pay day for many individuals within the UK – and says it’s “working onerous to repair the difficulty”.

Clients replying to Barclays’ announcement in regards to the outage on social media are reporting a collection of issues.

One mentioned their card had been declined regardless of them having funds, whereas others have reported cash going lacking throughout transactions.

One buyer mentioned that that her January wages “had disappeared”.

Friday can also be the deadline for self-assessment tax returns, and a few clients have mentioned the outage has left them unable to make funds to HMRC.

Earlier, HMRC warned that thousands and thousands of individuals have nonetheless not filed their self-assessment tax returns and those that miss the deadline of midnight may very well be fined £100.

Clients have requested on social media whether or not the financial institution will cowl any fines ensuing from late tax funds.

Web site downdetector, which displays outages, says 1000’s of individuals have flagged issues on the financial institution.

Barclays is likely one of the UK’s largest banks, with over 20 million UK retail clients. It says it processes over 40% of the UK’s credit score and debit card transactions.

BBC Information has contacted Barclays and HMRC for remark.

It isn’t the primary time banking app clients have been left unable to entry funds or make funds.

PayPal suffered a short however notable outage in November that impacted clients globally throughout a variety of its merchandise, together with its cryptocurrency providers and common US peer-to-peer cost app, Venmo.

Hundreds of UK financial institution clients had been affected by cost issues affecting a few of the largest Excessive Avenue lenders in June final 12 months, with banks together with HSBC, Nationwide, Barclays and Virgin Cash all impacted by points with a system that facilitates funds between people and firms.

Some cash-strapped clients continued to really feel the consequences of the difficulty for days afterwards.

Throughout final July’s main world IT outage, a number of UK retailers had been unable to take card funds and IT providers had been unable to entry payroll after an misguided replace by antivirus firm CrowdStrike shuttered techniques worldwide.

Consultants have beforehand warned that increasingly providers shifting on-line is inserting growing pressure on what can typically be overloaded and outdated IT techniques.